D1 Service Desk
What It Means For Your Business
Our Service Desk Coverage Includes:
ConnectWise Ticketing System
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Full Team of Technical Experts
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Friendly, Live Answer U.S. Based Service Desk
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Quick and Easy Remote Resolution
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Specific Features To Look For
Now that you know what to look for when selecting backup solutions, we’ll dive deeper into the technologies and features that add to more complete solutions. When it comes to total data protection, SMBs should be on the lookout for these features to ensure their data is not only backed up but available in the case of a potential disaster.
Proof of Backup
It’s not enough to put a technology in place and assume it’s always working in the background. With any sophisticated technology, there are potential points of failure. An intelligent business continuity service should offer automated assurance to ensure that systems are always bootable and provide screenshot verification.
Image-Based Backup
This feature serves as the backbone of a system and adds significant usability in disaster scenarios. With image-based backup users no longer have to pick and choose which files are backed up or worry about saving the most recent draft to the shared/backup folder. A picture of the workstation or server is taken and stored as a place in time for that machine. This is essential for restoration because rebuilding or virtualizing a machine requires not just files, but also the applications and systems.
Virtualization
Virtualization refers to the process around creating a virtual version of something. In the case of business continuity, this would likely be servers, devices, applications, or entire networks. The virtualized versions act completely independently from the physical devices. This feature keeps businesses functioning when the physical devices fail, minimizing downtime.
Secure Storage
Keeping your data secure, whether it be personal or business, is hugely important when selecting a backup solution. Natural disasters can wipe out entire facilities, so it is important to choose a provider with multiple, geographically separated data centers.
